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She contacted Action 9 and consumer investigator Todd Ulrich tried to reach managers at Sun Coast’s Winter Park address. READ: ‘It’s ridiculous’: Consumers struggle to get titles from online used car dealer

They’ve talked down to me,” Wittman said. Later she discovered the contract included a clause that didn’t guarantee receiving matches within a specific time period.Īccording to Wittman, the company didn’t return her calls and denied her request to cancel since she missed the contract’s three-day limit. “They seemed to get defensive and that just is really when my alarm bell started ringing.”

Wittman said she complained and was surprised by the company’s reaction.